Finally, Reliable Tandem Pump Supplies
- Tandem Supplies
Insulin Pumps Are Our Specialty
We Focus On the Tough Cases
1. Told you need to wait years for a new pump?
We get patients approved when others can’t.
2. Dropped by your DME after an insurance change?
We are in-network with most insurances; we’ll get you set up today.
3. Supplies backordered for weeks or months?
We keep local stock ready for rapid delivery.
Same week turnaround for most cases.
Let us show you how healthcare should be. You deserve the best.
Your Supplies, Your Way
Managing diabetes should be as simple as possible. That’s why we take care of the details for you.
- We Handle Everything: From getting prescriptions from your doctor to navigating insurance, our team manages all the paperwork. We are in-network with all major insurance providers to make the process smooth.
- Convenient Delivery: Say goodbye to pharmacy trips. We deliver a 90-day supply of your Tandem pumps and infusion sets directly to your home, ensuring you always have what you need.
- The Right Fit for You: We offer the full range of Tandem products, including the discreet Tandem Mobi and the versatile t:slim X2 pump. Choose from a variety of infusion sets like the all-in-one AutoSoft series, the customizable VariSoft, or the reliable TruSteel to match your lifestyle and comfort needs.
Why Patients Choose Us
- Highly Focused: Diabetes care is all that we do.
- Fast Turnaround: Our team reaches out immediately...ship in days, not weeks.
- Insurance Experts: We know how to get you approved...even when others say you're not covered.
- White-Glove Support: A real person assigned to each patient...because healthcare is personal
HOW IT WORKS
Our 3-Step Process
Tell Us What You Need – Pump upgrade, supplies or both.
Insurance Check – We verify coverage and handle all paperwork.
Fast Delivery – We ship right to your door.
Tandem Infusion Sets: All You Need to Know
Key Facts About Tandem Infusion Sets
- Change Schedule: For best results and to prevent infection, sets should be replaced every 2–3 days.
- Pump Compatibility: All Tandem infusion sets are designed to work with Tandem insulin pumps, including the t:slim X2 and Tandem Mobi.
- User Age: Tandem pumps and infusion sets are indicated for use by individuals aged 6 and older.
- Looking Ahead: Tandem’s new SteadiSet, which is FDA-cleared for a 7-day wear time, is expected in early 2026. This will reduce site changes to once a week.
What is an insulin pump infusion set?
Think of an infusion set as the pathway that delivers insulin from your pump to your body. It’s a small, sterile system that includes thin, flexible tubing and a tiny tube (called a cannula) or a fine needle that you insert just under your skin. The set is held in place with a gentle adhesive. This entire system, including the insulin cartridge in your pump, is typically replaced every two to three days to keep your site healthy and ensure your insulin delivery is consistent and reliable.
Types of Tandem infusion sets
Finding the right infusion set is about what feels best for your body and lifestyle. Tandem provides a range of options, all designed to work seamlessly with your pump. Here’s a closer look at each type:
- AutoSoft 90: A popular all-in-one choice with a 90-degree soft cannula. Its pre-loaded automatic inserter helps make site changes quick and simple.
- Features: 6 or 9 mm soft cannula, automatic insertion, reversible connector, and a built-in needle cover. Available in multiple colors.
- AutoSoft 30: This set features a soft cannula inserted at a shallower 30-degree angle. It’s often a comfortable choice for children, teens, and lean adults.
- Features: 13 mm soft cannula, automatic insertion, a window to view the site, and a reversible connector for easy reconnection.
- AutoSoft XC: This set has the features of the AutoSoft 90 but includes an updated connector with a large grip, making it easier to disconnect the tubing from the site.
- Features: 6 or 9 mm soft cannula, automatic insertion, and a range of tubing lengths, including a 5-inch option for the Tandem Mobi pump.
- VariSoft: Offering more flexibility, the VariSoft lets you manually choose the insertion angle (between 20 and 45 degrees) for a custom fit. Its slim profile is great for active users.
- Features: 13 or 17 mm soft cannula, manual insertion, a clear window to see the site, and a large adhesive pad for extra security.
- TruSteel: This set uses a very fine, 29-gauge stainless steel needle. It provides extra security for those who have had issues with bent cannulas or prefer the reliability of steel.
- Features: 6 or 8 mm steel needle, manual insertion, and a second adhesive pad to prevent the needle from dislodging.
Switching from Another Brand?
Many infusion sets are made by the same manufacturer. If you’re used to a set from a previous pump, you can likely find a comfortable equivalent with Tandem.
How often to change your infusion set
Tandem’s official guidance is to change your infusion set every 2 to 3 days (48 to 72 hours). Following this schedule is important for several reasons: it helps prevent site infections, reduces the buildup of scar tissue, and ensures your body absorbs insulin properly. Sticking to a regular rotation helps your pump and your body work their best.
We’re also excited about the future of pump therapy. Tandem’s SteadiSet, a 7-day infusion set, is planned for a 2026 launch. This will offer users the convenience of changing their site just once a week.
Inserting and troubleshooting infusion sets
Good site management makes all the difference. Here are a few tips to help you have a better experience:
- Rotate Your Sites: Always use a new spot for each set, moving about 1-2 inches away from your last site. This allows the skin to fully heal.
- Prep the Area: Start with clean, dry skin. A product like Skin Tac™ can help the adhesive stick better and create a protective barrier.
- Secure the Adhesive: After inserting the set, press gently but firmly on the adhesive for 30-60 seconds. The warmth of your hand helps it create a strong seal.
- Troubleshooting Tips: If your pump gives you an “occlusion” alarm, it means insulin flow is blocked. First, check for any kinks in the tubing. If the alarm continues, it’s best to change your set and move to a fresh site. If you experience frequent occlusions, please contact your doctor.
As for water, Tandem pumps are water-resistant (IPX8), so you can shower and swim with them. Just double-check that your infusion site’s adhesive is secure before and after getting wet.
Cost & insurance coverage
Insulin pump supplies, like Tandem infusion sets, are typically covered by insurance plans under durable medical equipment (DME) benefits. While coverage varies, many pump users find their out-of-pocket costs are manageable. Your final copay will depend on your specific insurance plan.
To get a clear picture of your costs, let us help. You can get a personalized estimate with our free benefits check.
Where and how to get Tandem infusion sets
Medically Modern is an authorized supplier for Tandem, and our goal is to make getting your supplies simple and stress-free. We will coordinate with your doctor to get the necessary prescriptions for your t:slim or Mobi infusion sets and handle the communication with your insurance provider. When you’re ready to order or reorder, just reach out. We’ll manage the details and have your supplies delivered directly to your home.
See why real patients choose Medically Modern
Your Supplies, Your Way
With insurance, your out-of-pocket costs are often low. Without insurance, the price can be high, but we can help you verify your benefits to understand your specific costs.
Standard Tandem infusion sets should be changed every 48 to 72 hours (2 to 3 days). Tandem's upcoming 7-day wear set is expected to launch in 2026.
The 'best' set is the one that feels most comfortable and secure for you. Your choice depends on your body type, activity level, and personal preference. Our specialists are happy to discuss the benefits of AutoSoft, VariSoft, and TruSteel to help you find the right fit.
Yes. Tandem pumps and their infusion sets are FDA-approved for children age 6 and up. Many kids and teens use these standard sets safely and effectively.
If a site is painful or you think it has failed (for example, due to a clog or bent cannula), you should remove it and insert a new set in a different location. If you have repeated issues, please talk with your healthcare provider.
Yes, you can. Tandem pumps have an IPX8 water-resistance rating, making them safe for showers and swim.
